Privacy

Privacy Policy

Last updated: June 2026

Data controller

Providentia (trading name). Contact email: hola@providentia.es

Data we collect

When you contact us by email or WhatsApp, we process the data you voluntarily provide: name, email address, phone number and message content. If you accept analytical cookies, Vercel Analytics collects anonymous technical data about your visit: pages viewed, device type and country of access. This data does not allow individual identification.

Purpose and legal basis

Your contact data is used solely to respond to your enquiry or manage the commercial relationship. The legal basis is the performance of a pre-contractual relationship (Art. 6(1)(b) GDPR) or legitimate interest (Art. 6(1)(f) GDPR). Analytical data is processed on the basis of your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time from the cookies page.

Retention

We retain your contact data for as long as necessary to handle the request and maintain the business relationship, and for a maximum of three additional years after the last contact. Analytical data is aggregated and not retained in individually identifiable form.

Recipients

We use Vercel Inc. (United States) as our infrastructure and analytics provider, with adequate international transfer safeguards (Standard Contractual Clauses). We do not share your data with third parties for commercial or advertising purposes.

Your rights

You have the right to access, rectify, erase, object to, restrict and port your data. You can exercise these rights by writing to hola@providentia.es. If you feel your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency: www.aepd.es.