Service
Local Presence80% of consumers check Google before visiting a local business. Your Google profile is your first impression. And reviews are your most credible sales argument.
We optimise your Google Business Profile to appear in top results when someone searches for what you offer in your area, and we design a review generation and management strategy that is consistent, ethical and scalable. We don't buy reviews. We generate them through process.
Complete profile optimisation
Correct categories, optimised description, hours, photos, attributes, FAQs and website link. Everything Google considers to rank you.
Review request protocol
Structured system for requesting reviews from satisfied customers: when, how and through which channel. Conversion rate from request to published review.
Response management
Writing responses to positive and negative reviews. Responses also appear on Google and communicate the business culture.
Monitoring and reporting
Tracking of Google Maps position, score evolution, review volume and mentions. Monthly local presence report.
Current profile audit
We review the current state of your profile: completeness, categories, photos, existing reviews and position in local searches relevant to your business.
Complete optimisation
We complete and optimise all profile fields with local SEO criteria. We upload professional photographs if the project includes it.
Review protocol
We design the review request process adapted to your type of business: in-person, e-commerce, professional consultation. We train your team to execute it.
Monitoring and adjustment
We perform monthly local presence tracking, respond to reviews and adjust the strategy according to results.
Restaurants and hospitality
Businesses where reviews are the primary decision factor. A rating of 4.5 versus 4.0 can completely change booking volume.
Clinics and health centres
Medical, dental, physiotherapy and wellness practices where trust is built before the first visit.
Shops and retail
Retail competing with other options on the same street or area that needs to stand out in local searches.
Any business with local clientele
Service companies, workshops, hairdressers, academies and any business whose customer acquisition happens within a defined geographic radius.
Yes. Most businesses have far more satisfied customers than those who leave reviews spontaneously. The problem isn't satisfaction — it's that there's no process to convert that satisfaction into a review. That's exactly what we design: a structured, ethical process that increases the conversion rate from satisfied customer to published review.
Negative reviews are inevitable and, well managed, can be an opportunity. We write professional responses that demonstrate the business listens and acts. A well-written response to a negative review can be more persuasive than ten positive reviews without responses.
It depends on competition in your sector and area. In less competitive sectors, improvements in local positioning can be seen in four to eight weeks. In sectors with heavy local competition, the process can take three to six months. What is immediate is the visual improvement of the profile.
It isn't essential, but it helps significantly. A profile without an associated website has fewer authority signals. If you don't have a website, we can create a simple page or work only with the profile — depending on budget and objectives.
We audit your current profile and tell you exactly what is holding back your local visibility.
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